• +86 755 3319 9551
  • info@biggestne.com

F A Q



Can I have a sample order? What’s the MOQ?

Yes, we can provide samples for you in advance to test their quality and performance. Our MOQ: 100pcs.


What is the lead time?

Samples need 3-5 working days, mass products need 15-30 days.


How do you ship the goods and how long does it take arrive?

Express(DHL,UPS,Fedex or TNT.): 3-7days, Air cargo: 5-10daysSea shipment: 20-35days.


ODM lighting mode is ok? What’s the MOQ?

After evaluation by the engineer, any reasonable lighting mode can available. We support small quantity, like: 30pcs.


What’s the warranty? How to deal with the faulty?

Warranty: 3 years, CCTV camera: 2 years.

Firstly, our defective rate is less than 0.2%, so there is no big problem to the lights. Secondly, we usually offer 3 years warranty for our lights.Thirdly.During the guarantee period, we will provide test guidance service for free, once problem confirmed. We will send the replacement parts for free.


Do they can brightness whole night? How many cloudy day they can support?

Yes they can brightness whole night. Our lamp can support 5-8 cloudy day.


How to proceed an order for the solar led lights?

First, let us know your requirement or application;

Second, we quote according to your requirements or our suggestions;

Third, clients confirm the order and place deposit for formal order;

Forth, we arrange the production.


What about Payment?

Bank Transfer (TT), Paypal, Western Union, Trade assurance; 30% the amount should be paid before producing, 70% balance of the payment should be paid before shipping.


Does the lamp light on automatically?

Yes, lamp will turn on when night come, and turn off when day come by itself.


Our serviecs

Biggestne can provide customers with a complete set of products and service support on road lighting projects, providing a one-stop solution.

WarrantyWarranty

3 years warranty. Online customer service. Technical consulting services after the expiration of the warranty period

24-hour service24-hour service

24-hour responsive service, you can contact us by phone, online chat or email.

One-stop solutionsOne-stop solutions

Provide light poles, foundation cages and other street lighting equipment. Provide project technical support

Solar LED lampSolar LED lamp

All in one solar street lamp Separated solar street lamp solar street lamp with CCTV

Solar street light designer and supplier--Biggestne solar

Focus on solar road lighting for 11 years, promote road lighting into the 4.0 era
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